Join Date: Oct 2006
Location: Marietta, GA, USA
Great story, it reminds of when we used to snowmobile. on our side of the border all the snowmobile places were really boutiques to buy accessories, but if you broke down far far from home in the middle of a trip it would still take 3 days to fit you into service...
Cross the border into Canada and it was different. MAYBE they had 2 pairs of gloves/helmet your size... but we had a broken spring on one of 7 sleds one time and after exhausting all the Skidoo dealers for 50 miles around the dealer called HIS OWN CUSTOMER whose sled was waiting on another part and asked if we could have the spring of theirs and he would order another one...
We were back on the trail in less than 3hrs including all the calls...
Sorry to get off track, but I will give them a try. I appreciate businesses that treat people well.