Eleven Tips On Getting More Efficiency Out Of Women Employees
The following is an excerpt from the July 1943 issue of Transportation
It was a guide for hiring women. This was serious and written for male
supervisors of women in the work force during World War II - a mere 58 years
ago! Obviously, the intent was not to be "funny" but, by today's standards,
this is pretty hilarious!
For those of you with efficiency issues, pay attention to #8.
ELEVEN TIPS ON GETTING MORE EFFICIENCY OUT OF WOMEN EMPLOYEES
There's no longer any question whether transit companies should hire women for
jobs formerly held by men. The draft and manpower shortage has settled that
point. The important things now are to select the most efficient women
available and how to use them to the best advantage. Here are eleven helpful
tips on the subject from Western Properties:
1. Pick young married women. They usually have more of a sense of
responsibility than their unmarried sisters, they're less likely to be
flirtatious, they need the work or they wouldn't be doing it, they still have
the pep and interest to work hard and to deal with the public efficiently.
2. When you have to use older women, try to get ones who have worked outside
the home at sometime in their lives. Older women who have never contacted the
public have a hard time adapting themselves and are inclined to be
cantankerous and fussy. It's always well to impress upon older women the
importance of friendliness and courtesy.
3. General experience indicates that "husky" girls - those who are just a
little on the heavy side - are more even-tempered and efficient than their
4. Retain a physician to give each woman you hire a special physical
examination - one covering female conditions. This step not only protects the
property against the possibilities of lawsuit, but also reveals whether the
employee-to-be has any female weaknesses which would make her mentally or
physically unfit for the job.
5. Stress at the outset the importance of time, the fact that a minute or two
lost here and there makes serious inroads on schedules. Until this point is
gotten a cross, service is likely to be slowed up.
6. Give the female employee a definite day-long schedule of duties so that
they'll keep busy without bothering the management for instructions every few
minutes. Numerous properties say that women make excellent workers when they
have their jobs cut out for them, but that they lack initiative in finding
7. Whenever possible, let the inside employee change from one job to another
at some time during the day. Women are inclined to be less nervous and happier
8. Give every girl an adequate number of rest periods during the day. You have
to make some allowances for feminine psychology. A girl has more confidence
and is more efficient if she can keep her hair tidied, apply fresh lipstick
and wash her hands several times a day.
9. Be tactful when issuing instructions or in making criticisms. Women are
often sensitive; they can't shrug off harsh words the way men do. Never
ridicule a woman - it breaks her spirit and cuts off her efficiency.
10. Be reasonably considerate about using strong language around women. Even
though a girl's husband or father may swear vociferously, she'll grow to
dislike a place of business where she hears too much of this.
11. Get enough size variety in operator's uniforms so that each girl can have
a proper fit. This point can't be stressed too much in keeping women happy.
My note regarding No. 11 - Making the uniforms one size smaller will keep
the men happy.