6000 mile service due. Where to go? - K-Bikes.com - Excellence in Motion
 
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post #1 of 2 (permalink) Old Sep 27th, 2008, 11:20 am Thread Starter
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6000 mile service due. Where to go?

I am coming up on my 6000 mile service check for my GT. I have the choice of several dealers in the northern Illinois area and am asking for advice. I am in Crystal Lake and there are 3 BMW dealerships within reasonable distance and was wondering about your opinion of each pertaining to their maintenance departments.

1. CycleWerks of Barrington. I've been to that dealer several times and was not impressed with their sales department. From what I understand, the owner has been trying to sell but has run into difficulty with some of BMW's provisions and the like. Is their service department much better? These guys are closest to me and would be most convenient. Any complaints or recommendations? Loaner bikes?

2. Chicago BMW. Downtown Chicago on N. Western. This is where I purchased my bike and had no problems with the sales. However several co-workers have had their bikes serviced there and all three came out with complaints, ranging from severely scratched rims on a simple tire change, to missing bolts and fasteners.

3. BMW Motorcycles of Milwaukee. I know nothing about these folks, but they are only about 30 minutes further drive than downtown to Chicago BMW. Excuse for a road trip!

I've also heard good things about Gina's BMW in Iowa City but that's across the state. However, if enough recommendations are received about this dealership, I am not adverse to making a day or two of it.

Any advice or other recommendations?
Bruce
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post #2 of 2 (permalink) Old Sep 30th, 2008, 3:28 pm
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Why ask the question? Have you heard anything bad about the three local dealers? If no why not go to nearest dealer. Get friendly with them and start on a good foot. Know what consists of a 6k exam and get a estamate of the cost. Better yet call all three and get an estamate from all of them. Remember you're in charge and they provide the tech service. Tell them what you want and what you don't want.
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