Anyone refuse to answer the dealer followup from BMW NA? - K-Bikes.com - Excellence in Motion
 
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post #1 of 8 (permalink) Old Jul 7th, 2009, 8:18 pm Thread Starter
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Anyone refuse to answer the dealer followup from BMW NA?

Just wondering.


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post #2 of 8 (permalink) Old Jul 7th, 2009, 9:26 pm
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Nope, did mine last month after I got the GT.
I wanted to make sure they knew I had a great dealership experience. I believe this helps the dealerships.
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post #3 of 8 (permalink) Old Jul 9th, 2009, 4:46 pm
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What followup? I purchased my current ride in April. I think BMWNA forgot I exist...

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post #4 of 8 (permalink) Old Jul 9th, 2009, 8:06 pm
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I did it via e-mail, and actually I preferred the e-mail to a phone call during dinner with my family. I had a great experience with MAX BMW, and made sure they knew it.

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post #5 of 8 (permalink) Old Jul 18th, 2009, 11:00 am
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BMWNA Followup

I responded in an email that my experience at MAX BMW was superb, and the guy followed up with phone calls until I actually had the time to chat with him about my experience. I agree with the previous poster, I believe it helps the dealership.

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post #6 of 8 (permalink) Old Jul 18th, 2009, 6:42 pm
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I bought mine back in January of this year and I'm still waiting to hear from someone from BMWNA. Guess I must have slipped through the cracks.

Initial Success, or Total Failure.
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post #7 of 8 (permalink) Old Jul 21st, 2009, 2:27 pm
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I traded my '07 GT for an '09 RT in late May. I just received an email from BMW NA asking about the quality of my last service on the GT, which was in Sept 08. They seem to be a bit slow.
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post #8 of 8 (permalink) Old Jul 21st, 2009, 9:22 pm
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They called me everyday from an unlisted number. I wouldn't have answered the phone until they pissed me off and I was going to give them a mouthful.
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