Join Date: Apr 2006
Location: PDX, OR, Los Estados Unidos
I didn't purchase the 999's because I never truly wanted them. I wanted a K12R. The Ducati dealer in PDX has everything you want with all the options or none. If they don't have it, they'll get it in short order. Their customer service was awesome in spite of the fact I told them my first choice was a K12R. How is a duc dealer so well informed and equiped while BMW with their infrasturture is so paralysed?
Honestly I don't know what happened at Portland Motorcycle. They acted as though I didn't have the money, when all I brought to the table was cash for full payment. I wanted the hurricane style wheels. "Kiwi" never called Motorrad, checked BMW inventory, or cross checked other dealers inventories to see if a non ABS/ESA equiped bike was on this continent in my color. I never heard from him again. I stopped by 2 weeks later to check on his progress, to which he reported that none had occurred. Business must be good for Kiwi.
Next stop. BMW of Western Oregon. Drove down 2 hours to Eugene after exchanging emails with Scott to check out his store, etc. His crux was my specification of hurricane wheels. He called Motorrad and found 2 bikes in South Florida with the exception of the wheels they were a perfect match.
Both dealers were instructed to special order an 07 if necessary but it was beyond both dealers to determine how to specify this option when the option sheet at the time only said "sport tyres". After reading a few threads here months later, it became apparent that when a customer specifies sport tyres you automatically receive the the wheels too. This education didn't occur until early to mid summer. I figured this out from K-bike forum members, not from the 2 dealers who are supposed to have a direct pipeline from Motorrad NA. How many times have I read where you're tellling techs how to install software updates and the cases of forum members being more educated on the bikes than the techs in the dealers grows everyday.
Finally after reading a similar situation from Titanium 5, I called the salesman he used to purchase his bike from in Tacoma, WA. I've never heard from this guy after our initial phone call of 20 minutes.
All salesmen were informed I have cash in hand to purchase or special order an 07 bike. Had any one of them come through I'd be among you today. Why do I have to chase people to drop 15-18k in dead presidents into their lap? I never expected the 07 to come equipped with the hurricane wheels without an upcharge. I was willing to pay a minor fee. Titianium 5 was one of the first to unravel this mysterie. I was not going to tolerate a 2K upcharge. In this range of boutique pricing you can take your pick of forged wheel makers. Why buy cast Brembos at this price? Titanium 5 figured out a way to get this done so I called on his salesmen and you see where that got me.
From the car end, you can go through BMW individual or set up a European delivery, or choose from 30 different wheel packages at a fraction of the cost of what those wheel/tyre packages would cost coming through the parts dept. I was not asking anything extraordinary, unless communication to keep me informed of what my available options were, is way above the call of duty.
I found it amazing that I was never contacted to tell me when the 07 K12R build cycle was to initiate. I learned about it here.
Oh well, it's all good. I'm glad I didn't get the K12R. The Aprilias are problem free and do not require lobotomies every so often. And the two KTM dirtbikes I purchased last year brand new each are also available to take my mind off of the maladies of everyday life when necessary.
BMW & their dealers should have performed to a higher standard if they wanted this sale. They didn't so I didn't.