Aussie Roadside Assist - K-Bikes.com - Excellence in Motion
 
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post #1 of 5 (permalink) Old Apr 5th, 2008, 10:37 am Thread Starter
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Join Date: Nov 2007
Location: Cairns, Queensland, Australia
Posts: 14
Aussie Roadside Assist

Was kind of expecting to never have to use it, but I guess I was too optimistic.

200 odd kilometres into my Saturday afternoon jaunt, I pull over at pub to raise the blood alcohol level to just below the legal limit and hang shite on the blokes on their rice burners. Mission accomplished a couple of stubbies under the belt and a tale or two to the Jap rides of how I did the straight back down the road a bit, at 245kph on my Bloody Marvellous Wheels.
Then with the greatest of embarrassment fully redressed to ride I stick the key in the ignition to see EWS, what the [email protected]#k! Quick consult with the handbook and I am ringing roadside assist.

Well I was blown away, 4 o'clock on Saturday afternoon and I was talking to a human within 15 second (a feat of it's own) who actually new what I was talking about straight away. He said there was nothing that could be done and it would have to be towed, I told him that I didn't want any cowboy with a tilt tray anywhere near my pride and joy. He replied that it would only be transported by a bike specialist, so I agreed he said he would call back and let me know how long the wait would be as I was just over 100km from anything more than a pub. Not even five minutes had passed and he was back to me with a promise of no more than ninety minutes, 65 minutes later Waynes' Motor Cycle Towing arrives whisks me and bike away in a truly professional manner, drops me at my home and has promised to have the bike at dealers door when the open Monday.

I was most impressed with the service albeit a tad disappointed with the bike, was told on the way home that roadside assist which is same one used by a few makes Ducati and BMW being the majors, actually pay a premium price to get priority service.

2007 K1200GT

1987 Harris Bonnie

Host of previous bikes, first being BSA Bantom 125 my eight birthday present, thanks Dad RIP.
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post #2 of 5 (permalink) Old Apr 8th, 2008, 6:26 am
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Location: Cleveland, QLD, Australia
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Hey Bundy, Ive just had to call upon these guys also. My experience was not quite as positive but mainly due to the fact that i was about 600ks south of Sydney when I had a failure.
I had to settle for tilt tray towing and the first guy they sent turned up after an hour and didnt have any handlebar tie downs and spent 5 minutes cursing my fairing. The second guy turned up and hour and a half after that and had the right tie downs but was very inexperienced. I had about a five hour tow to Canberra.
I was extremely happy to have the roadside assist at the time. They are going to re-locate the bike back to brisbane for me when the new diff finally arrives from the fatherland.
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post #3 of 5 (permalink) Old Apr 8th, 2008, 6:37 am Thread Starter
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Join Date: Nov 2007
Location: Cairns, Queensland, Australia
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Hi Dadicool59,
you scare me with that talk.

Did they offer any alternative to using the tilt tray, guy I spoke with reckons they use specialist were ever practical.

By the way what is your ride and how many K's do you have on it?

2007 K1200GT

1987 Harris Bonnie

Host of previous bikes, first being BSA Bantom 125 my eight birthday present, thanks Dad RIP.
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post #4 of 5 (permalink) Old Apr 10th, 2008, 4:19 am
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Location: Cleveland, QLD, Australia
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No options unfortunately Bundy, I wanted them to tow me to the dealer in Woolloongong which was about five hours north and was at least in the direction that I was travelling back to Brisbane.
They were going to do this and give me a hire car to complete my journey.
The towie that came second after waiting nearly 3 hours sitting on a milk crate next to the ice machine outside the servo refused to go to Woolloongong and said that he wasnt licenced to travel in that region(BS) so Canberra it had to be. The reason for the Canberra only option became apparent an hour into the trip when we stopped at Bega to pick up a damaged car that also needed to go to Canberra.
This was the thursday before easter Friday and the silver lining in this cloud was that instead of having to drive home I jumped a plane on Thursday night straight from Canberra to Brisbane.
As I write this and as of a coversation with the dealer today, they are still waiting for the new diff and it will be at least another week before i see the bike again.
The bike is a 10/2006 GT with 9,800ks. Scary hey!!!
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post #5 of 5 (permalink) Old Apr 10th, 2008, 9:35 pm
 
Join Date: Jan 2008
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Thanks for the reminder. I knew I had something to do but couldn't remember what it was.
**Fill out the RSA forms**

Cheers
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