I've been in the very same spot as you.
My Suzuki dealer treats me like I own a friggin' MotoGP bike compared to my experience with BMW. I'm a long time BMW car customer and haven't had any issues with them in the past.
By contrast, their bike side of things makes me feel like I've purchased a used Huffy on ebay. From Zimbabwe.
When the new Connie came out and had all the reviews hitting the newstands and websites, I paid attention.
Heck, I even went so far as to Google Goldwings. GOLDWINGS!!! I had been drinking that night, but still. Actually, I was drinking a lot come to think of it because I even considered a new 'Busa as a touring bikes (hey, some guys make it work!).
Eventually, even though I knew from my initial research when buying the bike, what you said in your email yourself dawned on me - there simply isn't a bike out there like the GT. The Connie has great power, but lacks features that I consider imperative on the GT. My GT is my travel bike. Around town or on the weekends, I hop on the Gixxer or Duc most of the time. I keep the GT limber so she never sits for more than 2 weeks at a time, but honestly I use her for the long trips and there simply isn't (yet) another bike out there that will replace her for -my- touring needs (moderate weight, great power, acceptable comfort, great feature list, great handling).
So far, my only big issue has been the airbox related BS - with a new airbox (and new software coming sometime come hell or high water) I think I'm in the clear. It's a bit sad that my sense of relief in owning this great bike is associated with never having to see the representative dealer ever again, but I'm starting to find that it's not every single dealer in the network that treats us like used Huffy owners - just most of 'em.
All kidding aside, I do find myself pretty madly in love with my GT when she's gotten me someplace totally out of the way, off the beaten path. She feels like a true friend in those moments.
Then she'd high idle and I'd have to file divorce papers again.
(new airbox = new lease on life!)