Join Date: Jul 2008
Location: Evansville, WI,
OK, looking at the larger picture:
They claim it's the clutch switch, which was bent when YOU installed new levers. OK, fine, so we can assume the switch which was bent is in the switch group on the left handlebar.
BUT, didn't they ALREADY replace that switch group?
Unless you installed the lever AFTER the switch group was replaced, I'd say THEY bent it.
IF you installed the levers AFTER they replaced it, then yeah you could have damaged the switch. You could have anticipated a problem if the cruise quit after the lever install. If the dealer had half a kahuna they could step up for you and replace it under warranty (did you buy the bike from this same dealer?). They are notorious for failing anyways, BMW would probably just shrug it off to learn that a new switch group only lasted 2 weeks.
Given the tone of the dealer it probably would do no good to ask if the switch group could be repaired, either by "un-bending" the switch or swapping the clutch switch over from an otherwise defective switch group, like say the old one they removed from your bike 2 weeks ago?
Doesn't sound like good customer service, but by rights they probably "have ya". I would also call in to question the "1 day diagnosis". Some times it's rocket science, this doesn't sound like it should be terribly hard to diagnose, at least on the delaer level where they can monitior all the signals in and out of the engine module.
"No problem is so big or so complicated that it can't be run away from"
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