Join Date: Apr 2007
Location: Oxnard, CA, USA
When I'd did this research, Pinnacle and Western Services both had great reviews, and both were offered by my dealer. Western Services cost slightly more, but had slighlly better coverage so I went with them. Cost was ~$1,200 on a new bike, but the dealer took that cost off the price of the bike.
But when I did have a major failure, they completely blew me off and refused to cover anything at all. And they were incredibly rude about it as well, to the point that the dealer actually apologized to me about it all.
A friend also had a similar bad experience, and my dealer no longer offers Western Services at all.
'13 Dark Graphite Metallic K16GTLD, 24K miles and counting...
'09 Magnesium Beige Metallic K13GT, 60K miles miles and counting...
'02 Mauve Metallic K12LTC, 106K miles and sold
BMWLT#145, IBA# 366, MOA# 111996, SCMA# 24032
All lower 48 states plus Alaska on the K13GT in two weeks . . .
Some people see the gas tank as half empty. Some see it as half full. All I care is that I know where the next tankful is coming from...
Last edited by Meese; Jan 23rd, 2011 at 3:04 pm.