At 10,000 miles I had my rear ESA changed under warranty. At £1800 for the part alone I was very pleased to have warranty pick the tab up. Which in part is why I opted later for the extended warranty when the main one ended.
Recently I noticed the rear sagging and suspected the gas had leaked from the unit, sent some pics to the dealers, they agreed, however, the extended warranty only covers shocks to 30,000 miles, and my bike was at 30,800 miles. I pointed out that the shock was replaced at 10k but they answer was it went on the bikes mileage not the shocks mileage. Anyway BMW agreed to do it as a "goodwill" replacement.
So off it goes for replacement, complete rear teardown, but after spending all day at the dealership it won't "talk" to the ZFE.
Took it back the following week for a ZFE flash and the same problem.
Third week they came and collected it so they could hook it up in the week so the factory could connect to it to diagnose the problem.
Just had a phone call from the dealers, turns out the new ESA they fitted was duff from the factory <grrrr> so they're having to order yet another one.
This will not be in until Thursday <sigh> ..... so assuming no further issues I guess there's a slim chance I "may" get it back for the weekend..... I won't hold my breath
Life used to be simpler