Crate Damage - Quandry - K-Bikes.com - Excellence in Motion
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post #1 of 18 (permalink) Old Aug 25th, 2006, 1:41 pm Thread Starter
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Crate Damage - Quandry

When my beautiful Katie was uncrated in June, I was dismayed to see that the final drive unit had a dime-sized ding in it just outboard from the oil plug.

I've ridden for the past three months just overlooking it, but since BMW had agreed to have it painted/repaired I took it out today to a few of the higher-end body shops in town to see what they had to say.

They've all concluded basically the same thing: 1. a "match" would be very difficult do to the unique finish (satin appearance), 2. the part would have to be removed from the bike for them to work with it, and 3. it would be about $350.00 to refinish it.

It bugs the heck out of me that a $25k bike has this cosmetic flaw and that even after it's repainted I might not be satisfied with the work.

So the question/quandry is: What would you do?
  1. Nothing
  2. Ask BMW to "replace" the damaged unit completely
  3. Go for the repaint in the off-season
  4. Other suggestion?
I appreciate your input, perhaps there's a "magic" fix out there???

Chris
NS, Canada

IBA, MOA, ONS

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post #2 of 18 (permalink) Old Aug 25th, 2006, 2:16 pm
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Without a doubt, based on the details provided: REPLACE by BMW! Next !

"The more people I meet the more I love my dog !"

07 K1200 GT deep blue metallic
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post #3 of 18 (permalink) Old Aug 25th, 2006, 2:44 pm
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replace if it bothers you. There is no other real solution.
But, usually, after the first scratch or ding in a new car, bike or whatever, as long as it is not unsightly, forget about it.

If you fo for a replacement, there will be downtime !!
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post #4 of 18 (permalink) Old Aug 25th, 2006, 3:55 pm
 
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Chris,

My understanding of a "ding" is that there is an indentation in the metal. For this to be repaired properly there would have to be a filler such as Bondo or the new plastic stuff,
and then be repainted. The real good people could do it. My choice would be to have BMW
replace it when you stop riding when the weather changes. This is a warranty issue,
and as long as the repair center needs the part taken off why not go for new?

Phil
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post #5 of 18 (permalink) Old Aug 25th, 2006, 4:22 pm
 
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i'd really like to see a picture of this damage before commenting...
is that possible?
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post #6 of 18 (permalink) Old Aug 25th, 2006, 9:46 pm
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Quote:
Originally Posted by BeemerDude
Without a doubt, based on the details provided: REPLACE by BMW! Next !
+1

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post #7 of 18 (permalink) Old Aug 26th, 2006, 2:56 am
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Quote:
Originally Posted by ClearwaterBMW
i'd really like to see a picture of this damage before commenting...
is that possible?
+1

Take care!

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post #8 of 18 (permalink) Old Aug 26th, 2006, 3:52 am
 
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The fact that it bothers you enough to post about it tells me that you really need to let the friendly people of Bavaria 'make it right'.
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post #9 of 18 (permalink) Old Aug 26th, 2006, 8:42 am
 
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My GT had a busted mirror when it was uncrated. Had to order from Germany. But it arrived in a couple weeks and all is well.
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post #10 of 18 (permalink) Old Aug 26th, 2006, 3:13 pm
 
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Have them replace it, without a doubt.
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