Originally Posted by ®win
I'd suggest you go look for another dealer. It's a 10 min. job to replace the pads + indicator wire, incl. resetting of the computer. I think they just don't want to replace the pads under warranty and wait until they're really worn.
As I mentioned, my pads are being replaced under warranty on 13 June. Most parts must come from Melbourne, or if not available in Australia, from Germany. Nothing much is ever stocked in Perth. When the computer reported the problem was with the rear brakes they ordered them and tried to fit them a couple of months ago. It was not their fault that the computer fault report was wrong and they actually needed to order the front brakes.
Perth is not the USA and the nearest alternative dealer is at least 3000km away, a bit far to ride to get brake pads fixed! I am happy with the dealer and at least they are replacing my seat with the new model seat under warranty, also on 13 June, which is more than any dealer in the US appears to be doing.
The other problem in Perth is that there are not enough people for all the jobs available due to the massive resources boom that is taking all the labour it can get. This has resulted in a shortage of mechanics and the dealer is short of at least two mechanics, despite advertising continuously for them. In fact, there is a shortage of people for every occupation so if anyone wants a job, come to WA!
Hopefully all will be well after June 13.