Join Date: May 2006
Location: Springfield, Oregon (duh), USA
I dropped my Quest 2 and snapped the antenna off.
Called... got an RMA... sent the unit in... got another one within a week.
The replacement (a refurb) was fine in all but one respect: it overshot my mileage by about double. By that I mean, I'd travel 150 miles and it would say I travelled around 300. Made for some interesting "Moving Average" speeds. "Look honey, our average moving speed was 91 mph" :-)
Called Garmin... got an RMA... sent it back last week. Will probably have another one within a day or two.
Amen for great service. Especially for dopes who break their own equipment.
His and Hers K1200S'
His: <strike>'05 Indigo Blue</strike>
Hers: '06 Granite Gray