I saw a bike they were selling (04' GT) and bought it from them. The bike had a sissy bar and aftermarket Sergeant seat. I asked if the stock seat came with the bike. Jim (General manager) replied, "You get what I get". When we finalized the sale a few days later. Jim asked if I wanted to buy the sissy bar ($175) and the owner had decided to sell it. I replied that I did not. I inquired about the Sergeant seat. He said the owner kept it and if I wanted it, to call him (I guess figuring I didnt want it and wouldnt call?). Thinking this whole scenario sounded a little fishy, I looked up the previous owner useing the title. He said "it all went with the bike". After having a nice conversation with the previous owner, I contemplated the situation. I decided to tell Jim and Richard about my phone call and after some awkward looks back and forth at each other (have you ever seen that?) the said they'd, 1) look for it, 2)Richard had it on his bike and 3) their asking price was 11k and I negatiated down to $10,800 total for the bike and that "changed things". The conversation was left with them saying that I'd get the seat. Never did, it was never mentioned again.
Next, like a fool, I dropped my cherry 04 GT and brought it to them for repair work. Im not getting into exact details but thy charged me (the insurance company) for parts that were never put on the bike. I told Richard that I wanted all the old parts for the bike, in advance, so in case I ever go to sell the bike, I could show the next owner the extent of the damage. I never got them all, just a few.... Well, after getting the bike home and noticing one of the brand new rubber leg guards (left) was almost ripped in two, I started looking at the bike and the invoice and went in the next morning to confront them and get the parts they charged me for and didnt put on the bike, the old parts and have them fix the leg guard they ripped.
I gave them 2 chances. I went back to them after being decieved. I will now never go back again and will, do as Richard said, spread the word.
I have no problem with the Flatlanders club. Very nice bunch of people. I merely feel it is a diservice not to pass my experiences along to my fellow riders.
I have since come accross several other BMW owners that have experienced the same thing with BMW Omaha which is why I decided to post.
I contemplated selling my bike because of all of this but decided my words will be heard louder as I am an owner of a BMW that takes my bike out of state rather that 10 mins down the road to BMW omaha.
I'd just be leary Karl.
Thanks for asking.