Join Date: Dec 2007
Location: FLL, Florida, USA
Disgrace 441 !!! South Florida
Again fooled by convenience !
Went to 441 Cycle in Fort Lauderdale, Florida. Bought a 2005 K1200S in Arizona and after having it shipped to Fort Lauderdale, wanted to have it checked out before going on road trips this winter here in Florida. Talked to the owner, Fred, who's sheer arrogance is appaling in itself. No friendly face or how can I help you. He was busy installing his new GPS toy. His kids are behind the counter, and do not have the personality or drive to make a difference. These people should not be in customer relations.
I wanted the bike checked out and when all was done after a day and USD 500,- of my cash, none of my questions were answered correctly. What is this on my bill, Did anyone test drive the bike, What did you find wrong, any suggestions, what do you think ???
The credit card went through and I saw more backs turned to me then Mexicans do at a border patrol party.
Too bad BMW can not revoke is license.
Went today to the BMW store in Miami, and those guys went out of their way to introduce me to many people in service department and on the floor. And I quote them : "The best advertising business they get in Miami, is the business from Fred, the owner of 441Cycle in Fort Lauderdale ". He makes it easy for BMW Miami to get the customers. It is 30 minute drive for me and it is service with a smile, with a better price, customer in mind. they don't rob you blind and try to sell you all kind of unwanted stuff.
Sorry to say, but I want to let every BMW owner out there make a informed decision, I rather ride the extra miles, then give the 441 BMW Cycle any more business.