Bentonville BMW - - Excellence in Motion
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post #1 of 1 (permalink) Old Jun 6th, 2009, 3:00 pm Thread Starter
Fotsguy's Avatar
Join Date: May 2009
Location: Tulsa, OK, USA
Posts: 21
Thumbs up Bentonville BMW

Just wanted to give credit to Bob,(owner/Sales) at Bentonville BMW in Bentonville, AR. I went to his shop 2 weeks ago and test rode the K1300GT he had on the floor. I wanted a blue one, but after looking online he said non were available. So I desided to get the magnesium one he had, I told him I would return with the money. On Tuesday I call him to discuss all the stuff I needed to do to pick up the bike, he tells me he called his rep that morning and was trying to find me a blue bike. I thought this was above the call, anyway he found one in blue at the warehouse and would order it if I wanted it. Of course aI said yes, but now I had to leave for work for 2 weeks, but I wanted to try to close the deal before I left so I could get the extra 15k off from the BMW promotion. So Bob worked to get the VIN so I could do a quick loan, but he cant get paid till I get back to pickup the bike. This is total customer service, I can't see me ever buying a BMW bike from anywhere else. Now I only have to wait one more week until I get back and pick it up.
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