Join Date: Jun 2009
Location: Erlanger, Ky, USA
BMW/Harley Davidson, Louisville KY
Took my unwashed '07 K1200GT to these folks to perform a 12,000 mile checkup, change all fluids, all computer updates, recalls, annoying brake pad light, etc...
As soon as I arrived, they wheeled her to the back where another guy commented on checking out a few recalls (there were 2.) As a technician, I felt my bike was in good hands. Five days later, they were finished and she was ready to be picked up.
When I arrived, the bike was WASHED and all shiny!! They just moved their location in with the Harley shop; they weren't dicks because I didn't drive a Harley!! They also had a nice selection of bikes, so I had to leave ASAP otherwise I may have had to pick up an 800ST.
It was my first experience with a BMW dealership and I was very pleased. They followed all of my instructions (I am an ex-military officer, this is important to me) and the price wasn't too bad either.
Thanks to the guys at BMW/ Harley Davidson in Louisville, KY. Your new place looks great, the service was excellent, and I am quite happy to spread the joy!!