Australian needs International Help re Parts
I own a 2000 model K1200rs Mandarin/Fjord ( Chequers) it fell from its stand on 12th October 2006. The left fairing was damaged in the fall, the insurance assessor advised that the fairing, and the mandarin front guard should be replaced with painted parts from BMW to ensure correct colour matching. Well as of 17th April 2007 the bike remains in the same damaged condition as BMW Australia, through my local dealer claim that they can still not give an expected delivery date for the painted panel.
I have been to the dealer, I have phoned and emailed BMW Australia, I have emailed Germany, none of them will get me a result. I have contacted my insurer and requested that they consider a cash settlement so that I can try and source the parts myself, which they are considering.
My final exasperation came on Thursday 12th April 2007 after I had been contacted by BMW Aust who suggested they send a grey panel to the local BMW Car repairer, and that I take my bike there for colour matching. When I arrived the repairer thought they were going to be painting a pannier, when I showed them the panel, mandarin and fjord they checked the package that they had received. I asked them if the chequered decal and the 2mm silver striping was in the package. Upon opening the package it was found that a right hand grey primered panel had arrived, not the left side.
After 6 months I have become disheartened. I wondered if anyone reading this post could tell me if it is true that BMW Germany can not produce the part in 6 months, or even tell me when it could be delivered. Alternatively can anyone tell me where else I could source the panel.
I like my bike, which is why I have kept it but I hate BMW Australia. They are only concerned about selling new bikes.
Any advice would be greatly appreciated