I live in S. New Jersey and am a 2nd generation BMW owner. Rob Kiviat (former owner of RK BMW) is in charge of the service department at DeSimone/Cherry Hill. Anyone who knows Rob knows he is an expert at what he does and, in addition, a very nice guy to boot. All the guys in this shop are great - Keith, Randy, Joe, Tom, Mike, Carlie (I am forgetting someone I know it) and will help you out whether you are a long time customer or just walk in for the first time. If you are ever in the Phila/S. Jersey area do yourself a favor and stop in to see them - you will enjoy it.