I spoke with BMW while at the National in Vermont and they are very aware of the problem with the GT tank bag and a "new" version is in the works. I was told I would be able to replace mine under warranty. In the meantime, they supported me cutting the straps back from the foam protector to give more adjustment range. I've done this and solved the underlying problem. However, for the kind of money they charged I plan on having it replaced with the modified version.